Most Important Skills For A Sales Onboarding Trainer Manager At Salesforce
Salesforce Sales Onboarding Trainer-Manager Ryan highlighted organizational skills as crucial for managing "10 to 70 people" and their diverse needs, alongside strong public speaking abilities for delivering training. The ability to build relationships with various stakeholders and a collaborative, "easy to work with" attitude are also key for success in this multifaceted role.
Organization, Public Speaking, Relationship Building, Interpersonal Skills, Communication
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Ryan Avolese
Sales Onboarding Trainer - Manager
Salesforce
University of Colorado
n/a
Business Management & Admin
Technology
Sales and Client Management
Greek Life Member
Video Highlights
1. Organization skills are essential for managing various aspects of training programs, including scheduling, technology, and content.
2. Public speaking skills are crucial for delivering training effectively to large groups.
3. Relationship-building skills are vital for collaborating with diverse stakeholders and meeting their needs, such as the sales team, business strategy team, and learning and development team
Transcript
What skills are most important for a job like yours?
I'll try to narrow it down to a couple of key things. I think being organized is super important.
We can have anywhere from 10 to 70 people, so you'll get a lot of different questions and one-offs. Being organized and making sure everyone is in the right place at the right time is crucial.
This includes booking rooms, ensuring technology is correct, and using the most updated content. There's a lot involved in organization that's really important to run a smooth program for everyone who goes through it.
Being a good public speaker is also important because you'll be delivering training in front of a live audience for most of your role.
The ability to build relationships is key, as you'll be working with different stakeholders. This includes people from sales, business strategy, and learning and development. They might have different goals or things they want to emphasize during onboarding.
Being able to build relationships with these groups and ensure everyone's needs are met is really important.
As a pro tip, just being easy to work with is an underrated skill. I've seen people in the workforce who are tough to work with, maybe they're stuck in their ways or not open to others' ideas.
They might even be rude, but being easy to work with is an underrated skill, especially in a role like mine where you work with so many different departments.