A Day in the Life of a Sales Onboarding Trainer Manager at Salesforce
A Sales Onboarding Trainer-Manager at Salesforce has two distinct workdays: one focused on "live training" sessions of 3-5 hours for 10-70 people, followed by distributing recap materials; the other involves "backend stuff," including updating training content to reflect Salesforce's innovations and collaborating with stakeholders to identify sales team training needs and opportunities for personal development.
Sales Training, Curriculum Development, Public Speaking, Stakeholder Management, Content Creation
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Ryan Avolese
Sales Onboarding Trainer - Manager
Salesforce
University of Colorado
n/a
Business Management & Admin
Technology
Sales and Client Management
Greek Life Member
Video Highlights
1. A typical day involves a mix of live training sessions (3-5 hours) for groups of 10-70 people and behind-the-scenes work.
2. Content updates are crucial to keep training materials current with Salesforce's frequent product launches and innovations.
3. Continuous improvement is emphasized through meetings with stakeholders to identify training needs and personal development to enhance skills in training delivery, sales knowledge, and the software industry.
Transcript
What does a day in the life of an onboarding trainer look like?
There are really two days in the life that I go through. The first is when I'm training, and the second is when I'm not training.
When I'm training, I arrive at the office about an hour before my training starts to do any preparation ahead of time. Then I'll be doing live training in front of an audience, anywhere from 10 to 70 people. Depending on the day, that can go anywhere from three hours to five hours in front of the class.
After that, I send out any resources or materials to recap the day and do anything I need to for the next day's prep.
When I'm not training, it will be a lot of backend stuff. I'll be doing content updates. Salesforce has a lot of innovation and new products launching all the time, so I make sure our onboarding content reflects those changes.
I'll be doing meetings with stakeholders to understand what the sales team's gaps are, what they need more training on, and how we can incorporate that into onboarding. I also focus on personal development, thinking about what I can do to uplevel my skills around training delivery, my sales knowledge, and my knowledge of the software industry as a whole.
So, that would be the two types of days in the life that I would have.