Most Important Skills for a Director at Forward Air
Ryan, a Director at Forward Air, emphasizes the critical importance of versatile communication skills for success in their role, highlighting the need to effectively communicate with "C-E-O type levels" as well as "a trucker." This necessitates clear communication across all levels of the organization, ensuring everyone understands company announcements and the impact of industry changes on their individual roles.
Communication, Leadership, Teamwork, Problem-Solving, Industry Knowledge
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Ryan Dromgoole
Director
Forward Air
Arizona State University (ASU) - W. P. Carey
University of Denver & Masters in Transportation
Industrial, Supply Chain Management
Manufacturing, Operations & Supply Chain, Nonprofit, Foundations & Grantmaking
Operations and Project Management
Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Effective communication at all levels is crucial, from executives to truckers.
2. Understanding how economic and industry changes impact one's role is important.
3. Clear communication of company announcements and changes is vital for team understanding.
Transcript
What skills are most important for a job like yours?
Communication is key. You need to be able to communicate at a variety of different levels.
There will be days when you are engaging with higher-level positions, like CEOs. Then, there will be other days where you are talking to a trucker or someone scheduling appointments at a warehouse. You need to be able to communicate clearly on both of those levels, and across the team as well.
This means making sure that if an announcement comes out across the company, you can communicate it to each person on the team so they understand. If they notice things about the economy or the industry, clear communication will help them understand how that impacts their role and the bigger picture. So, it's about really fine-tuning communication at all levels.