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A Day in the Life of a Director at Forward Air

A Director of Logistics Services at Forward Air starts each day with a team check-in call, focusing on different themes throughout the week, such as "Motivation Mondays" and "economy Tuesdays". The rest of the day involves one-on-one meetings, vendor negotiations, sales calls, and metric analysis to address team challenges and expand the company's portfolio.

Teamwork, Communication, Problem-Solving, Leadership, Negotiation

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Ryan Dromgoole

Director

Forward Air

Arizona State University (ASU) - W. P. Carey

University of Denver & Masters in Transportation

Industrial, Supply Chain Management

Manufacturing, Operations & Supply Chain, Nonprofit, Foundations & Grantmaking

Operations and Project Management

Took Out Loans, Worked 20+ Hours in School

Video Highlights

1. Daily team check-in calls with varying weekly focuses (Motivation Mondays, Economy Tuesdays, etc.)

2. One-on-one meetings with team members, vendor negotiations, and sales calls with customers

3. Monitoring key performance metrics and collaborating to solve team challenges

Transcript

What does a day in the life of a director of logistics services look like?

My typical day starts with a check-in call with my whole team each morning. Each day of the week has a different focus.

We have Motivation Mondays, and on Tuesdays, we talk about the news. Wednesdays focus on training. On Thursdays, we have a call to recap our to-do list and ensure everyone's on track.

Fridays don't have a call. The rest of my day consists of one-on-one meetings with various team members, negotiating with vendors, and joining sales calls with customers. I also try to expand our portfolio.

I also check in on the metrics I mentioned earlier. I look for challenges the teams are facing and work with groups to help resolve them.

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