Most Important Skills for a Director Community Relations Outreach at Sacramento Utility
For a Director of Community Relations, Outreach & Support, "people skills" are paramount, enabling engagement with customers at community events; organizational skills are also crucial, especially in a director role, for keeping the team on track. Rhonda also noted that maintaining "a positive attitude" is a vital skillset, as working with the community can be challenging.
Communication Skills, Organizational Skills, Community Engagement, Positive Attitude, Leadership
Advizer Information
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Rhonda Staley-Brooks
Director, Community Relations, Outreach & Support
Sacramento Municipal Utility District
California State University Sacramento
Executive Masters Business Administration
Psychology
Energy & Utilities
Communication and Marketing
Took Out Loans, Worked 20+ Hours in School, Greek Life Member, Transfer Student
Video Highlights
1. People skills are crucial, emphasizing the ability to engage and interact effectively with diverse community members, though being an extrovert isn't mandatory.
2. Strong organizational skills are essential for managing projects and teams, ensuring efficient operations and progress towards goals.
3. Maintaining a positive attitude is vital for navigating challenging situations and effectively working with the community, contributing to overall success.
Transcript
What skills are most important for a job like yours?
People skills are important, but you don't have to be an extrovert. Being able to talk to people is key.
In my role on the community relations team, we work directly with customers. We have booths out in the community, and you have to be able to engage and be around people.
As a director, I find being organized is a crucial skill. My team helps keep everything running smoothly and on track.
So, organizational skills, communication skills, and a positive attitude are all vital. Some days are tough, but maintaining a positive outlook helps when working with the community.
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