Significant Career Lesson From A Consultant At Top Management Consulting Firm
NyAsia, a Manager at Ernst & Young, emphasizes the importance of not taking criticism personally, especially in high-stress environments, stating that "feedback is a gift." Instead of internalizing negative interactions, the key is to reflect on the situation from other perspectives and identify actionable steps for improvement.
Resilience, Stress Management, Communication, Problem-Solving, Teamwork
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
NyAsia Jordan
Consultant
Top Managemet Consulting Company
Lehman College
Baruch College - MS, UCLA Anderson School of Management - MBA
Finance
Consulting & Related Professional Services
Business Strategy
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Immigrant, Worked 20+ Hours in School, Transfer Student
Video Highlights
1. Learn to separate personal feelings from professional feedback, especially in high-stress environments.
2. View feedback as an opportunity for growth and improvement.
3. Consider others' perspectives when receiving criticism to better understand their motivations and improve future performance.
Transcript
What is one lesson that you have learned that has proven significant throughout your career?
It's not personal. I think oftentimes, especially if you are a highly motivated, A-type personality individual, you sometimes tend to take things personally. When you're working with other people in high-stress environments with tight timelines and deadlines, tempers can flare and things can be said.
If you internalize it, or if you take things personally when you make a mistake, it makes it harder for you to learn from it and bounce back. So, I've learned over the years not to take these things personally, to give myself grace, and to understand that feedback is a gift.
If someone takes the time to correct you, the proper response, instead of taking it personally, is to stop and think about it from their perspective. What would drive them to say the things they're saying? And what about what they've said is within your control that you can do to make yourself better the next time you encounter that situation?