Most Important Skills for a Senior Territory Manager at iRhythm Technologies
Nicole, a senior territory manager at iRhythm Technologies, highlights the importance of a "social engaging" personality, "grit," and self-motivation in medical device sales, emphasizing the need for both independent work and collaboration. The willingness to learn, adapt, and even take on "little projects" outside the typical sales role, such as their participation in a West Area Journal club, is crucial for continuous growth and clinical savvy in this field.
Communication, Sales, Self-Motivation, Healthcare, Competition
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
nicole gutierrez
senior territory manager
irhythm technologies
University of Arizona
n/a
Political Science, American Studies
Biotechnology & Pharmaceutical, Healthcare, Medical & Wellness
Sales and Client Management
None Applicable
Video Highlights
1. A strong work ethic and self-motivation are crucial, as the job offers flexibility and requires self-management to meet targets.
2. Excellent communication and interpersonal skills are vital for building relationships with clients and colleagues. The ability to have engaging conversations and confidently interact with others is key.
3. A willingness to learn and grow professionally is essential. This includes embracing opportunities for continuous learning, expanding knowledge of clinical aspects of medical devices, and understanding healthcare systems and insurance processes.
Transcript
What skills are most important for a job like yours?
Sales sometimes has a funny wrap because it can seem intimidating. People might think they don't want to cold call or that sales means sitting on the phone all day getting hung up on.
In the medical device industry, successful traits include being willing to meet people face-to-face and being comfortable having conversations. It's a very social and engaging job.
I consider myself an introverted extrovert. I need quiet time to unwind, but I also love meeting customers, so it's the best of both worlds. You need grit and to be self-motivated because there's a lot of flexibility.
I'm in charge of my schedule. While I have internal meetings, I manage who I meet with and how I'll hit my number. I personally like that independence and flexibility.
Being a self-starter and self-motivator is key. Having a competitive spirit is also super helpful. I work with some ex-athletes, so it's a similar teamwork and competitive vibe.
You also need to be humble and willing to admit when you don't know something. If a customer asks a question I can't answer, I'll say so and offer to find out.
There's a willingness to learn and get better because of the clinical side of medical devices. You need to want to learn about disease states, healthcare, and how insurance works.
Getting exposure to different roles is also exciting. I enjoy meeting people on other teams to understand their jobs. It's about being willing to put yourself out there.
Some people in sales are also willing to take on projects outside their core role. For example, a few sales reps and I are running an area journal club to help us stay clinically savvy. We think of projects to help the sales force, and you can volunteer for them.
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