Main Responsibilities of a Senior Program Manager at Deliverr
As a Senior Program Manager at Deliverr, Nicholas managed the team responsible for the supply chain program, encompassing "all the packaging for all of Deliverr's clients," ranging from shoes to protein powder. This involved day-to-day team management, goal setting, planning, and providing "all of our planning to our leadership," demonstrating a blend of operational and strategic responsibilities.
Project Management, Supply Chain Management, Team Management, Data Analysis, Business Operations
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Nicholas Fong
Senior Program Manager
Deliverr
UC Merced, 2014
None
Economics
Technology
Strategic Management and Executive
Honors Student, Scholarship Recipient, Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Manages teams responsible for supply chain programs, ensuring sufficient packaging materials are available for clients.
2. Develops and implements systems and processes to optimize packaging management and logistics.
3. Combines day-to-day team management with analytical planning and reporting to leadership.
Transcript
What are your main responsibilities within your current role?
I'll talk about my most recent full-time role. I was at Deliver as a Senior Program Manager within the Business Operations department.
My team was responsible for the supply chain program. For us, that meant all the packaging for Deliver's clients. Deliver is a B2B service.
The customers were individual DTC (Direct to Consumer) sellers, selling anything from shoes like Crocs to protein powder. We were responsible for ensuring we had enough packaging in the right locations at the right time.
We built the system and process to manage everything needed. I was a team manager responsible for setting goals, ensuring we hit them, and providing all our planning to leadership. It was a lot of day-to-day management, but also included analytics and planning.