What Type Of Person Thrives In The Healthcare Industry, According To A Manager Of Operations Excellence At Sharp HealthCare
Myron, a Manager of Operations Excellence at Sharp HealthCare, highlights the importance of resilience in healthcare, stating that thriving requires the ability to confront "the worst days," such as overflowing emergency rooms and infant mortality, and maintain the mindset that "tomorrow we will do better." This resilience, combined with a dedication to improving the system, is key to a successful career in the industry.
Resilience, Problem-Solving, Overcoming Challenges, Stress Management, Leadership
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Myron Soyangco
Manager of Operations Excellence
Sharp HealthCare
UCLA
UCLA Anderson SOM - MBA
Chemistry
Healthcare, Medical & Wellness
Operations and Project Management
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Immigrant, Worked 20+ Hours in School, LGBTQ, Transfer Student
Video Highlights
1. To thrive in healthcare, you need to be able to handle difficult situations and come back the next day ready to improve.
2. A love for people and healthcare is helpful but the ability to persevere through tough days is crucial.
3. Confronting challenges like high patient volume and infant mortality rates with a commitment to improvement is essential for success in the healthcare industry.
Transcript
How would you describe people who typically thrive in the healthcare industry?
I think you'll hear a lot of people telling you that you need to love healthcare and you need to love people. I'll be completely honest with you.
To thrive in healthcare, you need to be able to get through the worst days. For example, when our emergency room has 400 people in it and no beds, and patients have been on a gurney with their paramedic for seven hours just because there's nowhere for them to go.
How do you not throw in the towel and fix things when you hear about infant mortality rates? These are babies who are dying in the NICU. How do you not think, "That's horrible. I want to walk away"?
But being able to confront that and say, "Tomorrow, we will do better," is key. I think if you have that mindset, that healthcare isn't just about saving people, but also about making it through those difficult days and still being able to come back, having something in you that makes you return the next day, then you will thrive in the industry.