Favorite Parts Of Being An Operations Excellence Manager At Sharp HealthCare
Myron, Manager of Operations Excellence at Sharp HealthCare, finds the most rewarding aspect of the role is "the ability to make a difference," contributing to improved patient outcomes ("reducing...sepsis mortality rate") on a large scale, even impacting underserved communities through Sharp HealthCare's non-profit reinvestment in pro bono care. This allows Myron to leverage their skills to positively influence healthcare in a way that aligns with their initial aspirations to work in medicine.
Healthcare, Operations Management, Nonprofit, Leadership, Data Analysis
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Myron Soyangco
Manager of Operations Excellence
Sharp HealthCare
UCLA
UCLA Anderson SOM - MBA
Chemistry
Healthcare, Medical & Wellness
Operations and Project Management
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Immigrant, Worked 20+ Hours in School, LGBTQ, Transfer Student
Video Highlights
1. Making a tangible difference in people's lives by improving healthcare outcomes (e.g., reducing mortality rates) on a large scale.
2. Utilizing non-clinical skills like finance to support a non-profit hospital's mission of providing care to underserved communities.
3. Contributing a unique perspective and skillset to improve healthcare access and quality for vulnerable populations such as immigrants and the undocumented.
Transcript
What do you enjoy most about being in your role?
I think you'll hear this from everybody who works in healthcare, and it's absolutely true for me too. It's the ability to make a difference.
When we say we're reducing our sepsis mortality rate or stroke mortality rate year after year, that's not just a number we're working for. That actually translates to lives being saved.
As somebody who very early in my undergraduate career wanted to be a physician, I later realized that's not the best way I can contribute. It fills me with so much pride and humility to be able to say I'm able to make a difference in people's lives.
I may not do it one-on-one like a doctor saving you, but on a more programmatic scale overall. That translates to all the non-clinical skills that I work with.
Even when we talk about finance, some people say healthcare finances are a little predatory. I'm super proud to work for a non-profit hospital that reinvests all of its money to care pro bono for populations who might be immigrants or undocumented and can't pay for their care.
We want to make sure we are able to provide that. Or when I work with our community folks, we ask how do we reach out to our underserved communities to make a difference in their lives?
These are people who have developed skills to make that one-on-one difference, but I'm able to provide a fresh perspective. I'm able to help with my unique set of skills to reach more people.
That, to me, is the most — it fills me with gratitude for my field.