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Favorite Parts of Working in Healthcare as an Operations Excellence Manager

Myron, a Manager of Operations Excellence at Sharp HealthCare, finds the most rewarding aspect of a 10-year healthcare career is discovering "it takes everyone to make Health Care run," encompassing diverse roles from clinical specialists like "physical therapist[s] respiratory therapist[s]" to non-clinical support such as finance and business process management. This breadth of opportunity, offering a role for "any skill set" to impact lives, fills Myron with joy.

Healthcare, Operations Management, Business Process Management, Teamwork, Career Diversity

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Myron Soyangco

Manager of Operations Excellence

Sharp HealthCare

UCLA

UCLA Anderson SOM - MBA

Chemistry

Healthcare, Medical & Wellness

Operations and Project Management

Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Immigrant, Worked 20+ Hours in School, LGBTQ, Transfer Student

Video Highlights

1. There is a role for everyone in healthcare, from clinical roles like doctors and nurses to non-clinical roles in finance, patient services, and business process management.

2. Myron's 10 years in healthcare have revealed the importance of diverse skill sets in making the industry run.

3. Healthcare offers opportunities to make a meaningful impact on people's lives through various roles and skill sets.

Transcript

What do you enjoy most about being in the healthcare industry?

One of the biggest joys and revelations I've had in my 10 years in healthcare is realizing that it takes everyone to make healthcare run. When you grow up watching shows like *Gray's Anatomy* and *ER*, and everyone in nursing school is pre-med, you think hospitals are run by just nurses and doctors.

But there are so many skill sets involved. On the clinical side, you have doctors and nurses, but also physical therapists, respiratory therapists, anatomical laboratory scientists, and clinical laboratory staff. I didn't even know some of these roles existed.

Then, in non-clinical roles, you have finance, patient access services, guest relations, patient experience navigators, and people like me who work on the business process management side. If you have a skill set you want to share and want to make an impact by changing people's lives, healthcare has a role for you.

This is one of the things that brings me a lot of joy about my industry. If you want to contribute to people's health, there is absolutely a role for you.

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