A Day In The Life Of A Claims Specialist At Arizona State University
Muskaan, a Student Study Abroad Counselor, describes a casualty claims specialist's day as beginning with reviewing and prioritizing claims, reaching out to "the insured, all the claimants," and establishing liability; additionally, the specialist handles financial bills, attends weekly meetings with various departments, and may undergo initial training or training when working with different departments.
Claims Review, Liability Assessment, Financial Processing, Interdepartmental Collaboration, Training and Development
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Muskaan Gupta
Student Study Abroad Councellor
Arizona State University- W.P Carey School of Business
Arizona State University (ASU) - W. P. Carey
Masters in Management- Kellogg School of Management, Northwestern University
Business Management & Admin, International Relations & Affairs
Coaching, Speaking & Writing, Insurance
Consulting
Worked 20+ Hours in School
Video Highlights
1. Claim Review and Outreach: A significant part of the role involves reviewing claims, reaching out to insured parties and claimants to gather information.
2. Liability Assessment: Establishing liability is a key responsibility of a casualty claims specialist.
3. Financial Responsibilities: Reviewing and issuing financial bills related to claims is a core function.
Transcript
What does a day in the life of a casualty claims specialist look like?
I typically start my day with reviewing all the claims on the list. I see all claims that haven't been reviewed already.
I look at the claims and reach out to the insured and claimants. I also establish liability.
Besides this, I review and issue financial bills. So that's basically the main work involved with being a specialist.
But besides this, I usually end up having group meetings or meetings with managers, employees from different teams, or the security or legal departments. These meetings are usually once or twice a week.
Initially, when I came into this role, I had a lot of training scheduled, continuously for two months or so. But I don't really have training scheduled anymore unless I'm working with a different department.