Most Important Skills for a Mission Assurance Manager at Boeing
Mirwaise, a Mission Assurance Manager at Boeing, emphasizes that while technical skills and problem-solving abilities are crucial, "the most underrated skill is soft skills and communication," particularly when interfacing with engineering teams and customers to effectively convey complex information and avoid unnecessary conflict. A "jack of all trades" approach, combined with creativity and strong communication, proves highly valuable in this role.
Problem-Solving, Communication, Technical Skills, Critical Thinking, Creativity
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Mirwaise Masroor
Mission Assurance Manager
Boeing
Virginia Tech
UCLA Anderson School of Management
Engineering - Mechanical
Aerospace, Aviation & Defense
Operations and Project Management
Honors Student, Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Technical skills in engineering are important, but a broad understanding is more valuable than deep specialization.
2. Problem-solving, critical thinking, and creative thinking are essential for finding innovative solutions and challenging conventional approaches.
3. Strong communication skills are crucial for effectively conveying information to team members and customers, and for managing potential conflicts.
Transcript
What skills are most important for a job like yours?
Technical skills are pretty crucial. Understanding the hardware, understanding the processes, and some of the basics of engineering are important. You don't have to be an expert in everything.
Being a jack of all trades is sometimes more important in this role. You don't specialize in one thing and become the subject matter expert. Other incredibly important skills are problem-solving, critical thinking, and creativity.
Creativity doesn't always get enough credit. A lot of times, we get into the process of saying, "This is the way we've always done it, so this is what we're going to continue doing." Stepping out of your comfort zone and being more creative is also very essential.
I would say that the most underrated skill is soft skills and communication. When you're working with engineers, we often hear that they aren't necessarily the best communicators.
Even if you have the greatest idea or a path forward, if you can't communicate it and ensure everyone on the team understands, it's not as valuable. One person can't accomplish everything.
In my particular role, communication is very important because I'm the primary interface with the customer. If I don't properly communicate, you're already in a situation where you're communicating issues with the customer. You're in a dynamic where you're trying to explain what's going on and what our path forward is, while also keeping them in line with that.
How you communicate is very important because it can create a stir you don't want. So, communication is probably the most underrated value.