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Significant Career Lesson From a People Programs and Operations Lead at Alphabet

Michelle, a People Programs & Ops Lead at Alphabet Inc., emphasizes the career-defining lesson of immediately owning up to mistakes: "bring attention to it on your own immediately," proactively identifying the problem, understanding its cause, proposing a solution, and learning from the experience to build trust and stronger working relationships.

Mistakes and Accountability, Professionalism, Problem-Solving, Communication, Relationship Building

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Michelle Lowry

People Programs & Ops Lead

Alphabet Inc. Company

University of California, Davis

N/A

Psychology

Aerospace, Aviation & Defense, Technology

Human Resources (HR)

Scholarship Recipient, Took Out Loans, Greek Life Member, First Generation College Student

Video Highlights

1. Taking ownership of mistakes builds trust and helps develop skills.

2. Addressing mistakes proactively demonstrates responsibility and problem-solving abilities.

3. Learning from mistakes is crucial for professional growth and building strong workplace relationships.

Transcript

What is one lesson that you have learned that has proven significant in your career?

Very early on, someone told me to always own up to mistakes, and that has stayed with me through all of my positions. When you find that you've done something wrong, bring attention to it on your own immediately.

Don't wait for someone else to discover it or shy away from it. Figure out what happened and make sure you understand why it went wrong. Then, have a solution ready.

Bring it to your manager or whoever is in charge of the project you're working on. Learn from it, because I think it builds trust and helps you develop your own skills. Everyone makes mistakes; that's going to happen all the time in every job.

If you can own your mistakes, learn from them, and grow, and have a solution for them, it will really help you build relationships with people in the workplace.

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