Career Path of a People Programs and Operations Lead at Alphabet
Michelle's career journey, beginning with early jobs like babysitting and restaurant hostessing, evolved from a psychology major and education minor to a non-traditional path in tech. After starting as a receptionist at a venture capital firm, the interviewee transitioned through executive assistant roles and a multifaceted "wearing a lot of hats" experience at Sidewalk Labs, an Alphabet company, ultimately leading to their current People Programs & Ops Lead position at Alphabet Inc.
Career Development, Career Exploration, Overcoming Challenges, Communication, Technology
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Michelle Lowry
People Programs & Ops Lead
Alphabet Inc. Company
University of California, Davis
N/A
Psychology
Aerospace, Aviation & Defense, Technology
Human Resources (HR)
Scholarship Recipient, Took Out Loans, Greek Life Member, First Generation College Student
Video Highlights
1. Michelle's career path highlights a willingness to explore different roles and industries. Starting with various part-time jobs in high school and college (babysitting, restaurant hostess, office work, retail), she gained valuable experience in customer service and administrative tasks. This adaptability served her well as she transitioned from receptionist roles to executive assistant positions in the tech industry, ultimately leading to her current role in People Programs & Ops at Alphabet.
2. Michelle's journey showcases the value of internships and transferable skills. Her internships in education solidified her interest in working with people, while her experience as a receptionist and executive assistant developed her organizational and communication skills. These skills proved invaluable as she transitioned into HR and people operations, demonstrating the importance of gaining diverse experiences throughout one's career.
3. Michelle's career progression exemplifies the importance of adaptability and embracing opportunities for growth. Facing uncertainty after college, she took on various temporary jobs before landing a receptionist position in a venture capital firm. This led to an executive assistant role and ultimately to a career in HR. Her willingness to take on new challenges and wear multiple hats within a small company propelled her professional growth and ultimately helped her shape her career in the tech industry.
Transcript
Could you walk me through your career path? Please start with your experiences in college. Also, include any internships or jobs you had before your current role.
Working experience-wise, I started fairly young. My introduction to working was lots of babysitting in the neighborhood from a pretty young age. As I got older, towards the end of high school, I was probably doing hostess work at a restaurant in town.
I grew up in a fairly small town in Northern California. The summer before college, a friend's dad, who was a doctor, needed some files transcribed into digital. So I think I did some office work, things like that.
When I went to college, I also worked through it. During summers, I worked retail. I worked at Gap, which was a great experience for learning how to deal with people. While in school, I worked part-time as a receptionist at our university's financial aid office. It wasn't many hours, but it was nice to have some experience and a little money.
For school, I initially intended to become a therapist, as I was super interested in that idea. I majored in psychology and really enjoyed it. However, about halfway through, I started to feel like it might be a hard job. The idea of being an individual worker with patients, taking on their problems, and working through challenges, made me want to work alone.
At that time, I did a study abroad program and had an internship in a classroom, with about fourth graders. I absolutely loved it. Kids were still excited about school, not dreading going. I really enjoyed it and decided to minor in education. I added that minor around junior or senior year and thought I would become a teacher and get my master's after school.
I continued to do internship work in college for classrooms, working in different ones to meet the required hours. That was a big focus as I got ready to graduate. After graduating, I was really just looking for any job. I knew I had to pay for school if I wanted to become a teacher, so I just needed a job.
I worked a bunch of different temp jobs for a while, like a few days at some Sephora event and then a few days at a shipping logistics company. It was very random. I ended up getting a job as a receptionist at a venture capital company. This was my introduction into the tech space in Silicon Valley. I grew up there but hadn't thought much about it.
That experience really opened up my interest in working in the tech space. I decided not to go to school. Some friends became teachers, but it felt less appealing to me. It was kind of a classic trap where I wanted to move out, live in San Francisco, and afford rent. I was already working, so I just kind of stuck with it.
Continuing my career path, I worked as a receptionist at that company. After some time, I moved into an executive assistant role, supporting the partners with scheduling, meetings, and backend tasks. From there, I moved to New York and got a job in a similar capacity. It was an assistant job, but it was kind of an "all-hands-on-deck" role at a small company called Sidewalk Labs, which was an Alphabet company. I was really wearing a lot of hats.
From there, I transitioned into a people ops, HR role. They needed someone to pick up all the backend pieces, like benefits and employee relations issues. Someone needed to talk to people, so I started stepping in. Before I knew it, I was on that career path. I worked at that company for about six or seven years. I then went to another tech company in regenerative agriculture for about a year and a half.
I then found myself in my current position, where I've done a bunch of different things in the people ops, HR field. Now I've landed specifically on people programs, with more of a focus after having tried all the different pieces of HR.
