Main Responsibilities of a Director of Operations at Linqia
Melanie, a Director of Operations at Linqia, focuses on "people-oriented" responsibilities, managing managers and prioritizing "learning and development and growth" for team members—many of whom are early in their careers—"to understand their larger career paths." This involves problem-solving and ensuring the smooth execution of client work while simultaneously strategizing for future success.
Leadership, People Management, Career Development, Problem-Solving, Teamwork
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Melanie Archer
Director of Operations
Linqia
Cal Poly San Luis Obispo
N/A
English, Writing & Education, English
Advertising, Communications & Marketing
Operations and Project Management
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Worked 20+ Hours in School, First Generation College Student
Video Highlights
1. Melanie's main responsibility is to ensure the successful execution of client projects, managing managers who focus on the day-to-day tasks while she focuses on the future.
2. A significant part of her role involves employee development, supporting team members' career growth, skill enhancement, and identifying their career goals, particularly for those early in their careers.
3. She acts as a problem-solver, addressing challenges and ensuring smooth team operations
Transcript
What are your main responsibilities within your current role?
In my current role, my main responsibilities are mostly people-oriented at this stage. My ultimate goal is to ensure that the executional work that our clients are paying us to do gets done.
However, I'm no longer hands-on in that regard and am in more of a senior leadership position. I manage managers at this point. The way I differentiate our responsibilities is that they're tasked with thinking about today, and I'm tasked with thinking about tomorrow.
This can manifest in a number of different ways, specifically related to the people on the ground doing the work. My responsibilities center a lot around learning and development and growth. I work with individuals on these teams to understand their larger career paths, support them in training to expand their skills within their current role, and understand where they'd like to grow in their career.
Most of the folks I support are in their first one to three years on the job post-college. It's a really interesting part of their career to figure out what they want to do, what they're good at, and understand where they can spend more time learning and growing.
Ultimately, my goal is to just see the ship moving calmly and easily. This does tend to mean that if anything goes wrong, it comes to me, and I help problem-solve with the team to get past it.