What Type Of Person Thrives In Tech, According To A Senior Revenue Operations Analyst At FullStory
Mat, a Senior Revenue Operations Analyst, highlights three key traits for success in the tech industry: a "strong sense of initiative," empathy crucial for navigating remote work and potential communication misinterpretations, and an enjoyment of "how different parts make a whole," demonstrating a preference for collaborative problem-solving and seeing projects through from conception to completion.
Initiative, Empathy, Systems Thinking, Collaboration, Problem-Solving
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Mat Friedman
Senior Revenue Operations Analyst
FullStory
University of Arizona Eller College of Management, 2015
N/A
Business Management & Admin, Entrepreneurship
Technology
Data and Analytics
Scholarship Recipient, Worked 20+ Hours in School
Video Highlights
1. A strong sense of initiative is crucial for success in the tech industry. There are always new things that can improve the company or your job, and taking the initiative allows you to make a positive impact.
2. Empathy is essential, especially in remote work environments, where miscommunication can easily occur. Assuming the best intentions in communication is vital for positive collaboration.
3. An appreciation for the process of how different parts contribute to the whole is important. Enjoying the journey from idea to finished product, regardless of hands-on involvement, is a valuable trait for success in tech.
Transcript
How would you describe people who typically thrive in this industry?
People who thrive in tech, across any stage of company from a seed-stage startup to an enterprise technology company, require a strong sense of initiative. There are always new things that can be done to make the company or your job better.
Having initiative should give you a sense of agency, the feeling that you have an impact and can make things better for yourself and others. Empathy is also crucial because you're working with people you may never have met in person, especially with the rise of remote work.
It's easy to misinterpret messages from platforms like Slack or Microsoft Teams, or emails, as more brusque than intended. Therefore, I always assume the best when communicating with someone I'm not in the same room with.
Finally, people who thrive in tech enjoy understanding how different parts contribute to the whole. This applies to both engineering and the business side of tech companies.
Many people I've enjoyed working with, including myself, like building things, but not necessarily by being hands-on with the keyboard. We enjoy being part of the journey from an idea to a new program or initiative.
Ultimately, those with a strong sense of initiative, empathy, and an enjoyment of seeing how different parts create a whole are the ones who truly thrive in this field.
Advizer Personal Links
linkedin.com/in/matfriedman