Main Responsibilities of a Senior Revenue Operations Analyst at FullStory
Mat's role as a Senior Revenue Operations Analyst at FullStory centers on three key areas: maintaining "tools and processes" for go-to-market teams ("platform administration"), analyzing data to identify revenue-generating initiatives, and strategically planning and implementing process changes based on these insights. This blend of technical skills and strategic thinking is crucial for driving revenue growth.
Data Analysis, Strategic Planning, Platform Administration, Process Improvement, Team Collaboration
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Mat Friedman
Senior Revenue Operations Analyst
FullStory
University of Arizona Eller College of Management, 2015
N/A
Business Management & Admin, Entrepreneurship
Technology
Data and Analytics
Scholarship Recipient, Worked 20+ Hours in School
Video Highlights
1. Platform administration: Maintaining tools and processes for sales, customer success, support, and marketing teams.
2. Data analysis: Identifying programs and initiatives to increase company revenue.
3. Strategic planning: Applying data analysis insights to improve processes and create enablement plans for implementation.
Transcript
What are your main responsibilities within your current role?
My current role has a few responsibilities that show up in various ways. The first is platform administration. I keep tools and processes working for our go-to-market teams, those being sales, customer success, customer support, and marketing.
The second part of my role is data analysis. I identify new programs and initiatives that help make our company more money.
The third responsibility that I come back to quite often is strategic planning. Strategic planning relates to the analysis component because the planning comes after the analysis.
It's working on applying the insights I learned in the analysis to the tools we use. From there, I derive an enablement plan to publicize what I found to the teams I work with, in order to implement process change.
Advizer Personal Links
linkedin.com/in/matfriedman