A Day in the Life of a Senior Revenue Operations Analyst at FullStory
A Senior Revenue Operations Analyst's week includes regular meetings with the operations team, senior leadership, and customer success managers, "reviewing high priority projects in Jira" and working on tasks such as Salesforce or Catalyst automation, report creation, data visualization, and presentation preparation. This variety reflects the dynamic nature of the role and its contribution across sales, customer experience, and executive reporting.
Data Analysis, Project Management, Communication, Teamwork, Salesforce/CRM experience
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Mat Friedman
Senior Revenue Operations Analyst
FullStory
University of Arizona Eller College of Management, 2015
N/A
Business Management & Admin, Entrepreneurship
Technology
Data and Analytics
Scholarship Recipient, Worked 20+ Hours in School
Video Highlights
1. Collaboration is key: The analyst regularly meets with various teams (operations, senior leadership, customer success) indicating a collaborative work environment.
2. Data analysis and reporting are central: A significant portion of the work involves creating reports, visualizations, and presentations based on data from Salesforce and other platforms.
3. Project-based work using tools like Jira and Salesforce: The analyst manages and works on high-priority projects which may include tasks such as building automations or fields in Salesforce and Catalyst
Transcript
What does a day in the life of a senior revenue operations analyst look like?
It varies day to day, but I can sum up what a week looks like, because weeks tend to be more similar than days. In a week, I'll have at least one operations team meeting with my team.
I'll also have one meeting with senior leadership, either in our sales or customer experience departments, and a meeting with our customer success managers. I'll review high-priority projects in Jira, which we use for project management.
I also set aside time for working on those projects to get done whatever I can in a week. Some of the work in those projects includes building a new field or an automation in our Salesforce instance, or Catalyst, which is our customer success platform.
I also create reports for executives and managers, or create a data visualization, or even prepare an enablement presentation.
Advizer Personal Links
linkedin.com/in/matfriedman