A Day in the Life of an Operations Growth and Strategy Manager at Happy Returns by PayPal
A day for Makai as Operations Growth & Strategy Manager at Happy Returns by PayPal "can vary pretty drastically," involving tasks such as overseeing third-party contractors, projecting return growth using Excel modeling, and coordinating with internal teams (operations, software, marketing) to ensure smooth product launches and effective marketing strategies. This multifaceted role highlights the importance of collaboration and strategic planning within a rapidly growing company.
Project Management, Data Analysis, Communication, Teamwork, Problem-Solving
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Makai Cartman
Operations Growth & Strategy Manager
Happy Returns by PayPal
MIT 2015
UCLA Anderson MBA
Engineering - Mechanical
Technology, Transit, Transportation, Warehousing & Storage
Operations and Project Management
Scholarship Recipient, Took Out Loans, Greek Life Member
Video Highlights
1. Working with third-party contractors to ensure safety and adherence to timelines.
2. Utilizing Excel for project planning and capacity modeling to predict and manage growth.
3. Collaborating with internal teams (operations, software, marketing) to align initiatives and product launches and ensure smooth operations.
Transcript
What does a day in the life of an operations growth and strategy manager look like?
My role can vary pretty drastically on any given day. Sometimes that involves third-party contractors in our warehouse. This means I'm working alongside them, ensuring they work safely and meet our timelines without impacting our day-to-day operations.
My days could also involve working through Excel. I project out expected returns and ensure we have the capacity for them. I do Excel work and model how things vary based on different factors.
Within that, I have internal meetings. I work with our day-to-day operations and software teams to ensure I'm aware of new product launches. I also work with marketing teams rolling out new initiatives. I make sure they're aware of new things we're doing in operations.