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Most Important Skills For A Director Of Sales At DHL

Luigi, DHL's Director of Sales, emphasizes the importance of strong "people skills" and "leadership capabilities" to drive revenue and manage a diverse team. The ability to navigate challenges, such as the recent economic downturn in the logistics industry, requiring "high business acumen" and creative problem-solving, is also crucial for success in this role.

Leadership, Communication, Problem-Solving, Business Acumen, Resilience

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Luigi Ramelah

Director of Sales

DHL

Temple University

UCLA Anderson School of Management - MBA

Philosophy

Finance (Banking, Fintech, Investing), Manufacturing, Operations & Supply Chain

Sales and Client Management

None Applicable

Video Highlights

1. Excellent people skills and patience are crucial for connecting with colleagues from diverse backgrounds and life stages.

2. Strong leadership capabilities are essential for driving both revenue and teams effectively.

3. High business acumen, including problem-solving and adaptability, is vital for navigating the dynamic and seasonal nature of the logistics industry and responding to economic changes creatively.

Transcript

What skills are most important for a job like yours?

I think back to the two main responsibilities: driving revenue and driving people. You have to have the skills that encourage and enable those.

So, definitely need to have people skills and patience with people. This includes those older than you, younger than you, and people from different walks of life and stages of life. You need to be able to connect with them on a personal and professional level.

Then there are leadership capabilities overall. You can have people skills and be friendly, but not necessarily be a leader. In this type of role and environment, you definitely need high business acumen.

There's always some sort of issue, so you need to be able to solve it. This is especially true for an industry like logistics, which is very seasonal. These last two years saw huge growth, and now it's tanking. When things tank, you need to be able to pivot and deal with that, finding creative ways to grow the business in a tough macroeconomic environment.

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