Most Important Skills for a VP IT Operations at EAH Housing
According to Leslie, VP of IT Operations at EAH Housing, patience is the most important skill for a role like theirs because of the wide range of technological skills across the organization; as they state, "people learn at their own pace," and IT leadership requires understanding how to introduce new technologies to both the least and most technical individuals.
IT Operations, Leadership, Communication, Patience, Technology Adoption
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Leslie Dabi
VP, IT Operations
EAH Housing (EAH Inc.)
UC Davis
Purdue Global University: MS Information Technology
Spanish & Other Languages, International Relations & Affairs
Nonprofit, Foundations & Grantmaking, Real Estate
Cyber Security and IT
None Applicable
Video Highlights
1. Patience is key when dealing with varying skillsets across an organization, as employees have different levels of technical expertise.
2. Technology is constantly changing, requiring continuous learning in IT Operations roles.
3. It's important to consider how to introduce new technology and tools at different levels of technical understanding within the organization, from basic to advanced.
Transcript
What skills are most important for a job like yours?
I would love to say that being very technical is really important. But for the most part, you're constantly learning in this position because technology changes.
For this position, in my role, patience is key. Everybody's skillset throughout the organization is different. Some people are very techy, and some people still want to use a physical phone and not make a call through Teams.
There's such a high level of skillsets that patience is key. You can't assume that everyone can work with software or technology the same way. You have to be able to look at things and see the easiest level to introduce new products and changes, as well as those that are more technical.
How are you making sure that the most technical people have the advanced tools to thrive in their position? Overall, I think whenever my team is frustrated, you just have to be patient. People learn at their own pace, and we can't expect everyone to be at the same level when it comes to technology. So, patience.