Career Path of a Vice President IT Operations at EAH Housing
Leslie, VP of IT Operations at EAH Housing, structures the week around regular meetings with team members, department heads, and vendors to address software needs, manage IT requests via ticketing systems, and maintain strong partnerships. A key part of the role involves project management, with a focus on a year-long, pre-planned list of technical and software projects implemented company-wide, ensuring "somebody can't just sneak in and say, Hey, we wanna do this."
Executive/Leadership, Project Management, Communication, Technology, Industry Realities
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Leslie Dabi
VP, IT Operations
EAH Housing (EAH Inc.)
UC Davis
Purdue Global University: MS Information Technology
Spanish & Other Languages, International Relations & Affairs
Nonprofit, Foundations & Grantmaking, Real Estate
Cyber Security and IT
None Applicable
Video Highlights
1. Regular meetings with team members, department heads, and software vendors are crucial for understanding software needs, addressing issues, and staying updated on industry changes and product costs.
2. Maintaining relationships with software vendors and tech consultants is super important in this field.
3. Project management is a significant part of the role, with a focus on implementing technical and software projects company-wide, planned out a year in advance.
Transcript
What does the day in the life of a vice president of IT operations look like?
Well, I have to save my week. My day-to-day is very planned out. I do have regular, biweekly or monthly meetings with my team members and with department heads, as I mentioned before, the leads.
We discuss software needs and issues that are going on in the organization. I also keep up with our customer-facing ticketing systems to ensure that all IT and systems requests have been appropriately answered per our service level agreements.
Additionally, I meet regularly with our software and tech vendors, as well as consultants. Having that relationship is super important in this field to know what's changing and what to expect. We also discuss product costs and licensing.
We're constantly meeting to ensure we have the right products in place and are getting the best pricing within our budget.
On a high level, I regularly meet with my direct reports for project management. We constantly have a project list of technical and software projects that we are implementing company-wide, so our year is always planned out a year in advance.
Someone can't just sneak in and say, "Hey, we want to do this." So, really my day-to-day is managing the projects that we have in place, as well as meeting with the team regularly and our software partners.