Biggest Challenges Faced by a Manager at a Large Consulting Firm
The biggest challenge for Lauren, a Manager at a large consulting firm, is "maintaining a sense of calm" and injecting "lightness and levity" into high-pressure situations, such as harsh client feedback or demanding leadership, even while feeling overwhelmed. It is important to make sure to not appear overwhelmed, even if it is how one feels.
Stress Management, Leadership, Communication, Problem-Solving, Workplace Challenges
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Lauren Elizabeth
Manager
Large Consulting Firm
Wake Forest University
Wake Forest University - Master of Science in Business Analytics and Johns Hopkins University - Master of Public Health
Economics
Consulting & Related Professional Services, Healthcare, Medical & Wellness
Consulting
Greek Life Member
Video Highlights
1. Maintaining a sense of calm under pressure, especially when receiving harsh feedback from clients or leadership.
2. Delegating tasks effectively to avoid feeling overwhelmed, particularly when projects are moving quickly.
3. Bringing levity to serious situations to diffuse tension and prevent conflicts.
Transcript
What is your biggest challenge in your role?
I would say it is maintaining a sense of calm and also trying to bring levity to situations when they can get challenging. Whether that's getting harsh client feedback, or from leadership, particularly when things are moving really fast.
It's an ability to maintain calm and be able to delegate tasks without getting overwhelmed by events, which is what we would always say. I've also found bringing a little bit of lightness and levity to very serious situations can somewhat diffuse those things and avoids any kind of spats or things like that.
But I will admit that that is certainly the hardest part of my job because it can be overwhelming. It's my job to make sure that I do not appear overwhelmed, even if I am.