Significant Career Lesson From a Talent Acquisition Associate at Expert Insights Platform
A significant lesson learned throughout recruiting roles, especially in-house, is the importance of "really over communicating" due to the dual client-facing nature of the role. Establishing trust by being responsive and reliable with both internal stakeholders, like hiring managers, and external candidates is crucial for providing a good experience and ultimately excelling in the Talent Acquisition role.
Communication, Client Relations, Recruiting, Trust Building, Responsiveness
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Kelly Marchese
Talent Acquisition Associate
Expert Insights Platform
Northeastern University
N/A
Psychology
Recruitment, HR & Related Professional Services
Human Resources (HR)
Honors Student, Scholarship Recipient, Took Out Loans, Greek Life Member
Video Highlights
1. Importance of over-communication in recruiting roles, especially when working in-house.
2. Recruiters have multiple 'clients': hiring managers (internal stakeholders) and candidates.
3. Building trust by being responsive and reliable is crucial in client-facing recruiting roles.
Transcript
What is one lesson you've learned that has proven significant in your career?
I think one thing I've really learned from all of my recruiting roles, but especially this one, is the importance of really over-communicating.
One thing that's a little unique about the recruiting industry when you're working in-house for a company is that you have a couple of different clients. You can think of your internal stakeholders, the hiring managers, as clients, and then also the candidates.
You want to provide them a really good experience. So, creating the role as a client-facing role, being really responsive and reliable, and establishing trust with everyone you're working with is super important.