Significant Career Lesson From A Chief Of Staff At Kevin's Natural Foods
Kaylie, Chief of Staff at Kevin's Natural Foods, emphasizes managing expectations by assuming "the bare minimum" from individuals and teams, then celebrating exceeding those expectations as "nice surprises," whether in recruitment or production efficiency. This approach fosters a positive work environment by highlighting achievements and rewarding initiative.
Executive/Leadership, Teamwork, Motivation, Overcoming Challenges, Achieving Goals
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Kaylie Layman
Chief of Staff
Kevin's Natural Foods
California State University, Stanislaus
Business Management & Admin
Food, Beverages & Alcohol
Human Resources (HR)
Worked 20+ Hours in School, First Generation College Student
Video Highlights
1. Always maintain low expectations and celebrate any achievement beyond the minimum.
2. Proactive research and demonstration of initiative are valuable qualities in a candidate.
3. Efficiency and exceeding production goals should be acknowledged and rewarded to encourage continued high performance.
Transcript
What is one lesson that you've learned that has proven significant in your career?
I tell my team this all the time: Keep your expectations low and celebrate nice surprises. When you have folks interviewing for a role, expect the bare minimum out of them.
Be surprised when they come to you and say, "Hey, I've researched the company and see that you have these certifications." That's fantastic. You did your homework. That's a win.
If you are out on the production floor and you are planning to produce to plan, but you end up being a little more efficient and the machines are well-oiled, and you pump out a thousand more units than you thought you were going to, that's a nice surprise. Keep your expectations low and celebrate the big wins and nice surprises.