Most Important Skills for a Consultant at Four Seasons Hotels and Resorts
Kassandra's diverse career path, ranging from teaching to hospitality consulting, highlights adaptability and a focus on skill-set acquisition for each role. The ability to connect with people and a "heart of service or passion for helping people," alongside training experience, are cited as key assets in her current position as a Four Seasons Consultant.
Communication, Interpersonal Skills, Passion for Service, Training and Development, Adaptability
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Kassandra Rodriguez
Consultant
Four Seasons Hotels and Resorts
Texas Christian University- 2009
Southern Methodist University - Masters in Teaching and Learning
Psychology
Hospitality, Restaurants & Events
Business Strategy
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Excellent communication and interpersonal skills are crucial for building relationships with clients and colleagues.
2. A passion for service and helping others is essential for success in the hospitality industry.
3. Adaptability and the ability to learn new skills are important, as roles and industries may vary throughout one's career path.
Transcript
What skills are most important for a job like yours?
I will say that all of the jobs I've had don't necessarily have a lot in common. It's not like I went from assistant manager to manager to director; I've only done that for one company.
You can see it from teacher to now hospitality consultant, a wide range. In each job or industry, I've really looked at what skill sets are required or what skills are most needed and if I have them in this particular role.
I think my ability to connect with people has been the biggest asset. I'm really passionate about helping to develop others, and having a background in teaching and learning has really helped on the training side. That heart of service or passion for helping people, in addition to training, have really pulled me into my consultant role in the hospitality industry.
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