Main Responsibilities of a Product Manager at Tittle
Joshua, a Director of Product at the pre-seed B2B SaaS startup Stiddle, describes their role as encompassing "very many hats," including unexpectedly taking on tech sales to acquire early customers. This experience, involving "building relationships" and iteratively improving the product based on customer needs, is directly informing Joshua's product management skills and setting the stage for future growth.
Product Management, B2B SaaS, Startups, Sales, Tech Sales
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Joshua Han
Director of Product
Stiddle
UC Berkeley
N/A
Political Science, American Studies
Technology
Product / Service / Software Development and Management
Scholarship Recipient, Took Out Loans, Immigrant, Worked 20+ Hours in School, Greek Life Member
Video Highlights
1. Working at a pre-seed startup involves wearing many hats and rapidly adapting to new challenges. Joshua's experience highlights the dynamic nature of early-stage companies and the need for versatility.
2. In a B2B SaaS startup, the focus is on acquiring the first few customers, making sales a crucial responsibility even for a product manager. This is a valuable skill to learn.
3. Understanding customer needs and translating them into actionable product improvements is a vital aspect of the role. This emphasizes the importance of communication and collaboration between product, engineering, and sales teams.
Transcript
What are your main responsibilities within your current role?
In my current role at Tittle, a B2B SaaS startup, I'm working on product. This means we provide software as a service.
Tittle creates a software solution for businesses to integrate into their e-commerce platforms. This isn't for the everyday consumer, but for businesses or enterprises setting up their tech ecosystem.
We are a pre-seed startup, which means we're very early, have limited funds, and a young team. We're still refining our product and haven't scaled significantly yet. Finding our first users and customers is our top priority.
As a product manager at Tittle, my role is multifaceted, requiring me to wear many hats, similar to when I was a founder of my own startup. Currently, the focus is on sales, so I'm learning tech sales as a product manager.
This experience is quite interesting. Coming from a founder and product management background, I've found many similarities between sales and product development. Sales involves building relationships and understanding customer needs.
These insights are then brought back to the engineering team and founder to implement into new features, improve the product, and facilitate future sales. It's an interesting responsibility at an early-stage startup. I'm taking on a role I didn't expect, but it's necessary for our growth. This will also help me become a better product manager once we have more resources from successful sales.