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A Day in the Life of a Merchandise and Marketing Manager at Major League Table Tennis

A day in the life of a Merchandise & Marketing Manager at Major League Table Tennis involves traveling to in-person events across the US to handle transactions and gather customer feedback on merchandise, selling everything "from t-shirts to ping pong equipment" while also gauging interest in more team-focused or locally relevant items. When working remotely, the role focuses on online meetings to integrate merchandise with marketing, ticket sales, and fan experience, alongside building partnerships with brands, local clubs, and passionate ambassadors to "help push" Major League Table Tennis and encourage participation in the sport.

Event Management, Sales and Transactions, Marketing Strategy, Partnership Building, Community Engagement

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Jordan Yee

Merchandise & Marketing Manager

Major League Table Tennis

CSU Long Beach

CSU Long Beach MA Kinesiology Sport Management

Medical, Sciences & Related

Sports & Fitness

Sales and Client Management

None Applicable

Video Highlights

1. In-person event responsibilities: Includes traveling to events across the US, managing transactions at the booth, and gathering customer feedback on merchandise preferences (team-focused items, local relevance).

2. Remote work & collaboration: Consists of online meetings discussing merchandise integration with marketing, ticket sales, competition strategies, and fan experience improvements.

3. Partnership & community engagement: Involves building relationships with other brands, local table tennis clubs, and ambassadors to promote merchandise and the Major League Table Tennis brand.

Transcript

What does the day in the life of a merchandise manager look like?

For our in-person events, we physically have to be there the entire weekend. We travel all around the US, so we either fly or drive depending on proximity. We handle all the transactions and are there at the booth.

We sell everything from t-shirts to ping pong equipment and other fun items for people to cheer on their teams. We also gather feedback to see if they want items that are more team-focused or relevant to their particular area.

When working remotely, we have many online meetings where we discuss how merchandise might tie into general marketing, ticket sales, our competitions, and the fan experience. This involves a lot of internal team collaboration.

We also reach out to other brands to build partnerships and relationships within the community. This helps us push merchandise at local table tennis clubs where members can see Major League Table Tennis and want to buy something to support their team.

We also work with ambassadors who are passionate about the sport. We identify these individuals and empower them with the equipment and materials to help promote our brand. This encourages more people to learn about table tennis as a sport and why Major League Table Tennis, the first professional ping pong league, is important to America.

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