What Type of Person Thrives in the Healthcare Industry, According to an Administrative Coordinator at a Healthcare Provider
To thrive as an Administrative Coordinator in healthcare, dedication to patient care above all else is critical, as is constantly seeking improvement in the patient experience, ensuring "patient care [is] first." A person must "show initiative" and "think outside the box" when addressing diverse patient needs and unique situations.
Initiative, Problem-Solving, Patient-Focused, Dedicated, Continuous Improvement
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Jon Zapanta
Administrative Coordinator
Healthcare Provider
Los Medanos Community College
Los Medanos Community College - AA Mathematics and Science
Mathematics, Data Science, Statistics
Healthcare, Medical & Wellness
Medical
None Applicable
Video Highlights
1. Importance of Initiative: Thriving requires showing initiative, especially when dealing with diverse patient situations and care partner scenarios.
2. Thinking Outside the Box: Success involves creative problem-solving to determine the best course of action for each patient.
3. Patient-Centric Approach: Prioritizing patient care and aiming to improve their experience is crucial, even amidst logistical challenges.
Transcript
How would you describe people who typically thrive in this industry?
People who thrive in this industry, for the most part, just need to do their work the best that they can. When you do that, you're always going to thrive in a position.
You have to show initiative. I say that because you'll be dealing with different patients and care partners. You might have a patient who doesn't have any care partners, so you have to figure out the best route for them.
You always have to think outside the box. As long as you're always thinking and maintain good morale regarding the patient, you're always trying to improve. Then, the sky's the limit in this position.
Just be dedicated to patient care. My mentality has always been patient care first, prioritizing it over other logistics within Kaiser. Whatever their experience is, and what they love about it, and the good reviews we receive, I'm always trying to improve that.