Biggest Challenges Faced By An Administrative Coordinator In Healthcare
Jon's biggest challenge as an Administrative Coordinator at a healthcare provider is time management due to a quadrupled workload, expanding responsibilities such as administering memory tests, and the need to constantly prioritize tasks effectively. Fortunately, Jon appreciates the team environment where one can "figure out what works and what doesn't," despite the increased cognitive demands.
Time Management, Prioritization, Workload Management, Decision-Making, Team Collaboration
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Jon Zapanta
Administrative Coordinator
Healthcare Provider
Los Medanos Community College
Los Medanos Community College - AA Mathematics and Science
Mathematics, Data Science, Statistics
Healthcare, Medical & Wellness
Medical
None Applicable
Video Highlights
1. Workload Management: The role has experienced a significant increase in workload, from 50-60 patients per month to 130-150, requiring effective time management and prioritization skills.
2. Expanded Responsibilities: The role has expanded to include new tasks such as conducting memory tests on patients, adding complexity and time demands.
3. Teamwork and Decision-Making: The role benefits from a collaborative team environment where the individual can participate in decision-making processes to determine the most effective approaches to work, which is not always the case in other jobs.
Transcript
What are your biggest challenges in your role?
As of right now, since the workload has almost quadrupled, I am my own person for the most part in my position. So even if we add more providers, it's still me one-on-one with all our patients.
We went from about 50 to 60 patients per month when I first started, to now about 130 to 150 a month. My role has expanded as well. I do memory tests on patients, which usually take about 10 to 15 minutes per patient.
It has gotten a lot busier. Time management is probably the number one thing I'm working on in regards to my position. You always have to set priorities on what's more important.
I'm fortunate that I'm in a team where I can make decisions, and we talk as a team to figure out the best way to do things. Not all jobs give you that opportunity. So, at least in my role, I have the opportunity to figure out what works and what doesn't, which is a good plus. But it's also a lot of thinking that you have to do.