Main Responsibilities of an Associate Project Manager at Adobe
Jessie, an Associate Project Manager at Adobe Consulting Services, manages client relationships and project budgets for Experience Cloud implementations, ensuring "the client is happy" and "the team is staying on track." This involves coordinating teams, scheduling meetings, and tracking finances to ensure projects are completed within budget, while lacking deep product expertise, Jessie focuses on project management and client satisfaction.
Project Management, Client Communication, Budget Management, Teamwork, Consulting
Advizer Information
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Job Title
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Undergrad
Grad Programs
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Jessie Nigel
Associate project manager
Adobe
California State University, Chico
N/a
Business Management & Admin
Technology, Advertising, Communications & Marketing
Operations and Project Management
Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Associate Project Managers work in various fields, such as Adobe's Experience Cloud consulting services, helping large companies implement and utilize marketing software products.
2. A significant responsibility is client relationship management, ensuring client satisfaction and maintaining open communication regarding project progress and budget.
3. Project Managers are responsible for budgeting and financial tracking, working to stay within the allocated budget while keeping the client informed of expenditures and progress.
Transcript
What are your main responsibilities within your current role?
As a project manager in consulting services, I work within Adobe's Experience Cloud. These are the marketing products that large companies purchase.
They help with things like when you're on a website, clicking around, and then suddenly you get emails asking you to return. You might see discounts or ads for those products on Google searches. That's Adobe's work.
We have many products that work together. Our team consults on these products. When a client, like a big corporation, purchases them, we help implement them and keep them running. We also train the company on how to use them and best practices. We provide support, and clients can buy our services along with licenses to our products.
My role is on the service side, where I help with implementation or ad hoc work, whatever the client needs. As a project manager, I'm not the one consulting on these products, so I'm not an expert. My job is to manage the client relationship and ensure they are happy.
I also make sure our team stays on track, has a plan, and that meetings are scheduled and attended. Internally, I ensure everyone is aligned. I'm responsible for the budget, which is a big deal for revenue.
I ensure we're working within what we sold and have enough resources to complete the project. I manage our spending to avoid over or under-burning resources and keep the client informed about expenditures. I'm in charge of accountability, client relationships, and ensuring everyone is happy and aligned.
That's essentially my role. I'm not a technical expert and don't know all the detailed specifics. I know enough to guide the process, but the consultant team handles the detailed technical work, and we have different teams depending on what the client purchased.