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A Day in the Life of an Operations and Chief of Staff at Besa mi Vino

Jessica, an Operations and Chief of Staff, emphasizes that strong people management is paramount, stating that "motivating the team comes from yourself." The ability to be receptive to feedback, even from junior team members like interns, and adapt strategies accordingly – especially when using platforms like TikTok and Instagram – is key to success in their role.

Leadership, People Management, Teamwork, Adaptability, Strategic Thinking

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Jessica Goodall

Operations and Chief of Staff

Besa mi Vino

UCLA

NA

Communications

Food, Beverages & Alcohol

Communication and Marketing

International Student, Scholarship Recipient, Worked 20+ Hours in School, Student Athlete

Video Highlights

1. Strong people management skills are crucial for success.

2. The ability to motivate a team is essential, especially during challenging times.

3. Receptiveness to feedback from all team members, regardless of their seniority, is vital for adapting strategies and achieving positive outcomes.

Transcript

What skills are most important for a job like yours?

I think management is the biggest issue. If you can't motivate your team, that's a huge block to momentum.

Motivating your team comes from yourself. If you don't take a leadership role naturally, it's harder to manage people, especially when things aren't going well.

So on days when your strategy might not be perfect, be receptive to feedback, even from interns. Platforms like TikTok and Instagram are where Gen Z are very comfortable.

Be happy to take feedback from them, and then use that feedback to try a new strategy.

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