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Significant Career Lesson From a Senior Account Executive at a Mid-sized Technology Company

Herman, a Senior Account Executive, emphasizes the critical role of internal relationships in sales success, stating that "the most important relationships are...good manager[s]...or...cross-functional relationships." Strong internal collaborations, the interviewee explains, ultimately contribute more to career success than solely focusing on external client relationships.

Networking, Communication, Executive/Leadership, Sales, Internal Relationships

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Herman Lu

Senior Account Executive

Mid-sized Technology Company

UCLA

N/A

Economics

Technology

Sales and Client Management

Greek Life Member

Video Highlights

1. Building strong internal relationships is as crucial as external client relationships for career success.

2. Internal relationships with managers and cross-functional teams provide support and facilitate success.

3. Prioritizing internal collaboration enhances overall career trajectory in sales roles.

Transcript

What is one lesson you have learned that has proven significant in your career?

The lesson I've learned in this role, which has helped me a lot and will continue to help me in my career, is that in sales, you often think the most important relationships are with prospects or clients.

However, I've found that internal relationships are key. Having a good manager you have a good relationship with, or good cross-functional relationships across different departments, product, or services, will actually help you have a more successful career than purely focusing on external ones.

When you need help, it's always good to have someone willing to assist. But you can't achieve that without good internal relationships.

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