Entry-Level Positions For Aspiring Learning Managers In Onboarding At Salesforce
Halimah, a Learning Manager at Salesforce, suggests entry-level operations roles as a good starting point for aspiring learning and development professionals, citing "a lot of the data, a lot of the coordinating, the scheduling" as key responsibilities. Alternatively, people operations roles, which often involve aspects of the employee life cycle and sometimes learning development, offer another viable entry point, as evidenced by a previous team member's career trajectory.
Operations, People Operations, Learning Development, Onboarding, Data Coordination
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Halimah Jones
Learning Manager, Slack Global Onboarding
Salesforce
Northwestern University, 2016
N/A
Psychology
Technology
Human Resources (HR)
None Applicable
Video Highlights
1. Entry-level positions in learning development often involve operations, focusing on data, coordination, and scheduling.
2. Experience in people operations can be a pathway to learning development, as it involves the employee life cycle and sometimes includes learning development responsibilities.
3. Higher education experience, particularly self-directed work and time management, is beneficial for entry-level roles in learning development operations.
Transcript
What entry-level positions in this field might an undergraduate college student consider?
For learning development, there are many different areas where you can gain entry-level experience. One area I usually recommend is operations.
This involves a lot of data, coordinating, and scheduling. A few of my team members started on our team by helping to coordinate and prepare. This is especially helpful if you have college or higher education experience, due to the self-directed timing and other tasks you'll handle on the operations side.
You can also start in learning development through people operations. People operations deals with the entire employee life cycle. At some companies, they also assist with learning development, allowing you to learn more in that area.
For example, the person who was doing onboarding a couple of years before me was in people operations. She handled everything related to the employee experience, and you can do that as well. These are the areas I suggest you explore to enter this field.