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Favorite Parts of Working as a Salesforce Accessibility Specialist in the Tech Industry

Haley, a Salesforce Accessibility Specialist, finds the tech industry's "innovation and being so close to innovative people" most exciting, particularly concerning AI's potential to revolutionize accessibility. The ethical and equitable development of AI is crucial, requiring "individuals with disability [to] have a voice and a seat at the table" to ensure its benefits are universally accessible.

Artificial Intelligence, Accessibility, Innovation, Ethical Considerations, Tech Industry

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Haley Shust

Accessibility Specialist

Salesforce

Elon University, 2015

Masters of Education in Curriculum & Instruction (focus: Digital learning); University of Illinois Urbana-Champaign

Biology & Related Sciences

Technology

Education

Took Out Loans, Worked 20+ Hours in School, Greek Life Member

Video Highlights

1. The fast-paced and innovative nature of the tech industry, particularly concerning AI and its applications.

2. The crucial role of ensuring AI is developed ethically and equitably, focusing on accessibility for all.

3. The importance of diverse voices, especially those with disabilities, in shaping the future of AI and technology.

Transcript

What do you enjoy most about being in your industry?

There's so much happening in the technology ecosystem, especially regarding AI. Salesforce is certainly on the cutting edge of that. I'd have to say that innovation and being so close to innovative people is one of the most exciting aspects of working in the tech industry.

Artificial intelligence is definitely going to change the way that designers work. It's certainly changed the way that I work. But we are in a really important position where we have to make this artificial intelligence not only ethical, but equitable.

I truly do think that AI can have a positive influence on the world of accessibility and making content more accessible. But we need to prioritize training people on how to use it in that manner.

As it starts to go through iterations and also evolve, it's going to be really important that individuals with disabilities have a voice and a seat at the table so that we can turn this into something that everyone can use and benefit from. Innovation through and through is one of the most exciting parts of working in a tech industry space.

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