Significant Career Lesson From A Talent Manager At A Major Talent Agency
Freddy's most significant career lesson, learned from a talent manager, is the importance of "giv[ing] your full attention" to others during conversations, demonstrating respect and fostering stronger connections. This principle, especially valuable in today's easily distracted work environment, has proven crucial for quickly building valuable relationships throughout their career at Riot Games.
Communication, Networking, Active Listening, Empathy, Relationship Building
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Freddy Chen
Brand Manager, Consumer Products
Riot Games
University of Southern California 2012
University of California Los Angeles MBA
Business Management & Admin
Gaming
Product / Service / Software Development and Management
Honors Student, Scholarship Recipient
Video Highlights
1. Give your full attention to the person you are speaking with.
2. Active listening and empathy are crucial for building connections.
3. Put away distractions like phones during conversations to show respect and build rapport faster
Transcript
What is one lesson that you have learned that has proven significant in your career?
There are a couple of experiences that stand out, but one from college really sticks with me. It came from a talent manager at a major talent agency.
This was a guy who regularly interacted with AAA celebrities and dealt with big-name people. He told us something in class that has always stayed with me: when talking with someone, even in a small group, be open and willing to give them your full attention.
Put down your phone and engage in active listening. Be empathetic and basically give that person your full attention. Doing so helps you build connections with people faster.
It shows respect for whatever problem they're discussing or the conversation topic. This is especially important now, as it's so easy to be on your phone or multitasking during meetings.
Being able to give whoever you're interacting with your full attention has proven really important and significant in quickly building valuable connections with people.
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