Most Important Skills For a Talent Principal at Deep Tech Venture Company
Erica, a Talent Principal, emphasizes the importance of strong organizational skills and self-awareness of energy levels for success in their role, stating "I organize my calls at certain times to know that I have a little bit of buffer." Furthermore, a "customer service mindset," prioritizing professionalism and responsiveness, is crucial for navigating interactions and representing the company effectively, leading to positive experiences for candidates and building relationships with portfolio companies.
Organization, Customer Service, Communication, Positive Attitude, Resilience
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Erica Kane
Talent Principal
Deep Tech Venture Company
UCSB
N/A
Anthropology, Sociology
Electronics & Semiconductors, Technology
Human Resources (HR)
Greek Life Member
Video Highlights
1. Strong organizational skills are crucial for managing a busy schedule and prioritizing tasks effectively.
2. A positive attitude and understanding of one's energy levels are important for maintaining productivity and professionalism throughout the workday.
3. Excellent customer service skills are essential for building relationships with candidates, clients, and colleagues and representing the company in a positive light. This involves being responsive, thoughtful and professional, even when dealing with difficult individuals.
Transcript
What skills are most important for a job like yours?
Organization is key. I organize my calls at certain times, leaving a buffer in between to take notes or move to the next task without forgetting. I also know I'm more energetic in the mornings than afternoons, so I try to schedule accordingly.
Generally, having a good attitude and understanding your energy levels is a big plus. This comes with experience. My role is fairly customer service-oriented with a slightly administrative focus.
I maintain this customer service mindset to help me. I represent my company and want people to view us as professional and nice. This guides me a long way. Being nice, thoughtful, and responsive is crucial.
Friends and family often share negative recruiter experiences. Being honest, nice, and on top of things is the bare minimum. Understanding this is what I'm paid to do is helpful.
It also means being able to handle people who aren't as nice or friendly, or who have specific ways of speaking. My approach is to let that roll off. I am customer service and customer-facing.
Ultimately, I want people to like my company and our portfolio companies. So, having that customer service mindset is ideal for a talent recruiting professional.
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