Top Skills for a Senior Manager Organizational Development at Global Entertainment Company
Elizabeth, a Senior Manager of Organizational Development, emphasizes active listening as "number one," crucial for providing effective consulting. The ability to quickly absorb new information from diverse business units, "learn their lingo," and synthesize complex issues into clear, concise recommendations is also key to building trust and delivering successful solutions.
Communication, Problem-Solving, Active Listening, Information Synthesis, Consulting Skills
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Elizabeth DeVeny
Sr Manager, Org. Development
Global Entertainment Company
Cal Poly, San Luis Obispo
Hult Intl Business School, Master's International Business
Communications
Arts, Entertainment & Media
Human Resources (HR)
Worked 20+ Hours in School, LGBTQ
Video Highlights
1. Active listening skills are crucial for understanding client needs and providing effective recommendations.
2. The ability to quickly learn new information and synthesize complex details into concise points is essential for consulting roles.
3. Strong communication skills and the capacity to build trust with diverse teams across different business units are vital for success in organizational development.
Transcript
What skills are most important for a job like yours?
I think anytime you're in a position that has a lot of consulting as part of the job, being a great listener is number one. It's being able to really hear people and ask the right questions to get information from who you're trying to serve.
This is so important and is really the difference between being able to provide specific, successful recommendations and just being vague about what you're telling them to do.
A big part of being successful in a consulting or strategy-based role is being able to take a lot of new information and synthesize it into clear, concise points. I'm always jumping into new parts of the business I've never interacted with before.
One day I could be helping a finance team, another day I might be asked to help with broadcast news in the newsroom. There are all sorts of different parts of our company that I serve.
So, I need to be able to get in there, learn their business and their lingo really quickly, and then synthesize all the chaos they're dealing with into something that's clear and concise. It also needs to be reflective of what they experience.
They're not going to trust you unless you come across like you understand them and what they're going through. So, being a great listener is number one, but number two is being that sponge and being able to synthesize that information.