Favorite Parts of Being a Solutions Specialist at IBM
Dylan, a Solutions Specialist at IBM, most enjoys the client interaction aspect of the role, finding it "pretty rewarding" to help clients solve problems and leverage software for their benefit. The competitive, quantitative nature of sales, combined with extensive travel opportunities to places like London and Munich, also contributes significantly to their job satisfaction.
Problem-solving, Client interaction, Travel, Sales, Competitive
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Dylan Evans
Solutions Specialist
IBM
Lehigh University Class of 2010
UCLA Anderson MBA
Computer Science
Technology
Sales and Client Management
Worked 20+ Hours in School, Student Athlete
Video Highlights
1. Helping clients solve problems and improve their businesses using software solutions.
2. Extensive travel opportunities to various locations.
3. Competitive and quantitative sales environment with clear performance metrics and quota targets
Transcript
What do you enjoy most about being a solution specialist?
There are a few things I really enjoy about this role. First, there's a lot of opportunity to interact with people. The best days are when I'm working with different clients to help them solve their problems.
I enjoy learning about how their businesses run, identifying issues, and leveraging software to help them benefit and fix those problems. It's quite rewarding. This shifts the focus from strictly closing a deal to helping the client or the person I'm working with. That's one big factor I really enjoy.
I also enjoy traveling a lot. IBM has allowed me to go to many different places. In consulting, I worked on projects in LA and San Francisco. With sales, I've been to New York and Florida frequently, and also to Munich and London. Seeing different places is definitely another enjoyable aspect of this role.
Lastly, I like the competitive nature of sales. As I mentioned, everyone has a quota to meet. I think this helps me with time management and constantly wanting to work hard to progress. Being competitive in that way is good.
Sales is also very quantitative, which is a good thing. My performance is measured by numbers, making it easy to see how I've done over time. It's a straightforward comparison of the target number versus the revenue I've brought in. Those are the four most enjoyable factors about my current role.