Favorite Parts Of Working In The Long-Term Care Industry As A Director Of Recruitment
Dylan, a Director of Recruitment, finds the most rewarding aspect of the healthcare industry is transforming distressed facilities into "places where residents are smiling, the staff are engaged," creating positive resident experiences during their final years. However, Dylan criticizes state regulations that punish struggling facilities by banning CNA training, arguing that "those buildings are the ones that need it the most" and advocating for more supportive resources instead of penalties.
Healthcare Management, Long-Term Care, Staffing and Recruitment, Facility Operations, Regulatory Compliance
Advizer Information
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Job Title
Company
Undergrad
Grad Programs
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Dylan Nowe
Director of Recruitment
OPCO Skilled Management
UCSB
N/A
Communications
Healthcare, Medical & Wellness
Human Resources (HR)
None Applicable
Video Highlights
1. The dynamic nature of the healthcare industry offers diverse challenges and experiences daily.
2. The ability to improve the quality of life for residents in skilled nursing homes by addressing staffing shortages and improving management is a rewarding aspect of the job.
3. Advocating for increased state resources and support for struggling facilities rather than solely focusing on punitive measures is a key concern within the industry.
Transcript
What do you enjoy most about being in your industry?
Healthcare isn't always the same; there are many interesting stories, especially in long-term care. The stories families or administrators share can be quite surprising. I've heard about instances of elopement, like someone jumping out a window.
I've also seen surveyors issue tags for very small, minuscule reasons outside an administrator's control. Stellar administrators with 15 or 20 years in the industry have received deficiency-free surveys, only to be hit with multiple IJs for things completely out of their hands. So, every day is a little different.
I love being able to fully staff a facility because I know the residents are getting the care they need. If a skilled nursing home is short-staffed or has a terrible management team, residents may not even get changed. It can literally smell like urine when you walk in, and the hallways are just not pleasant.
When you can take a distressed building from a mismanaged team and completely turn it around, it's rewarding. Walking through a facility that now smells good, like a hotel, with smiling residents and engaged staff warms my heart. These are our parents, and they shouldn't be in distress.
My least favorite thing working in the industry is when the state comes in to "destroy" a building. A requirement in skilled nursing is that if you've had a terrible outcome, you can no longer hold a CNA class or train CNAs because of your survey history. I believe these buildings need the training the most, as bad outcomes are often due to staff shortages. The state then punishes them by banning them from training for several years.
I wish the state would come in and offer resources to help, rather than punish, especially when dealing with a nursing home. Anyways, that's my two cents.
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