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What a Customer Strategy & Operations Manager at CaptivateIQ Wishes They Had Known Before Entering the Tech Industry

Dosbal wishes someone had emphasized the disparity between job descriptions and the reality of the role, noting that "jobs are almost never what they are in their job description," so be prepared for how much someone will actually "end up learning" on the job. This highlights the need for adaptability and a willingness to embrace unexpected responsibilities in Customer Strategy & Operations.

Industry Realities, Job Description vs. Reality, Entry-Level, Practical, Actionable Tips

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Dosbal Aibyek

Customer Strategy & Operations Manager

CaptivateIQ

UC Berkeley

n/a

Economics, Political Science, American Studies

Technology

Operations and Project Management

Immigrant

Video Highlights

1. Jobs are almost never what they are in their job description, so be prepared for that reality.

2. Be prepared for how much you are actually going to end up learning in the role.

3. The actual work you do might differ significantly from what you expect based on the job description.

Transcript

What have you learned about this role that you wish someone would have told you before you entered the industry?

This one is really easy. I would say be prepared for how much you are going to actually end up doing and learning.

Jobs are almost never what they are in their job description, so be ready for that reality.

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