Significant career lesson from a Customer Strategy and Operations Manager at CaptivateIQ
Dosbal learned from a manager that "you have to set yourself up for success" by internally project planning tasks and timelines, leveraging productivity tools for documentation and note-taking, and retaining the information that you're consuming; ultimately, having the right mindset to "approach everything with a sense of curiosity" can unlock unexpected opportunities.
Project Management, Productivity Tools, Time Management, Mindset, Opportunity
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
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Traits
Dosbal Aibyek
Customer Strategy & Operations Manager
CaptivateIQ
UC Berkeley
n/a
Economics, Political Science, American Studies
Technology
Operations and Project Management
Immigrant
Video Highlights
1. Importance of self project management: The professional emphasizes the need to plan and project manage their own tasks, similar to how they would for others, including setting timelines and utilizing productivity tools.
2. Effective information management: The professional highlights the importance of not just absorbing information, but also retaining it through documentation and note-taking.
3. Cultivating a positive mindset: The professional advises approaching tasks with curiosity and viewing them as opportunities rather than risks to unlock unexpected and interesting work.
Transcript
What is one lesson that you have learned that has proven significant in your career?
I think this is another easy one. It was something my current manager told me about a year and a half ago when I was new in my role.
The advice was that you have to set yourself up for success if you want to be good at this job. Because we deal with so many different types of tasks and a broad array of things that we own, we always have to plan.
We have to project plan internally for ourselves just as well as we project plan for everybody else. This means laying out clear timelines and tasks for yourself, and making use of productivity tools.
These tools can help with documentation and note-taking so that you are not only absorbing information but also retaining it throughout the day.
The second layer on top of setting yourself up for success is to have the right mindset. Approach everything with a sense of curiosity and look at things as opportunities rather than risks.
Then you'll find yourself working on some very cool things that you might not have expected.
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