Significant Career Lesson From An Attorney At A Top Arizona Litigation Firm
Davis, an Arizona attorney, identifies consistent, upfront communication with clients as the most significant career lesson learned, emphasizing the importance of "always be[ing] upfront and honest" even when delivering "bad news," because "you never leave them in the dark." This approach, while sometimes challenging, ultimately builds trust and allows for the attorney to maintain professional integrity and avoid miscommunication.
Communication, Honesty, Client Relations, Resilience, Overcoming Challenges
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Davis Bauer
Attorney
Top Litigation Firm in Arizona
University of Arizona, Eller College of Management (B.S. Marketing, 2010-2014)
University of Kansas School of Law (J.D., 2018)
Marketing
Consulting & Related Professional Services, Law
Legal
Worked 20+ Hours in School, Greek Life Member, First Generation College Student
Video Highlights
1. Always be upfront and honest with clients, providing updates even if the news is negative.
2. Delivering bad news is a necessary part of the job and should be done promptly and directly.
3. Maintaining open communication with clients is crucial, even when facing challenging situations or setbacks.
Transcript
What is one level that you have learned that has proven significant in your career?
I think there are a few lessons, but the number one lesson is that you always need to be upfront and honest with the client about what is going on. You never leave them in the dark about anything or any kind of updates.
If they receive something late, they might think you hid it from them, even if that was never your intention. I'm always diligent about staying on top of clients and giving them updates.
I say that because sometimes you have to deliver bad news. I don't think any attorneys like delivering bad news, but you still have to sometimes, and it's a tough thing to do.
You might think to yourself, "I don't want to do this. I don't want to go back to this client. They're tough, they've always been tough on me, and now I have to deliver bad news."
For instance, if the judge ruled against us on a motion, it's a lesson you never want to learn. But you always want to immediately go back with that information and face the music.
Just know that you did all you could. There was nothing that could have been done differently, and nothing extra that could have prevented what happened. The judge made the ruling; that's just how it is.
Advizer Personal Links
https://www.linkedin.com/in/davisbauer/, @davisbauerlaw (Twitter)