Significant Career Lesson From a Clinical Research Pharmacist at UCLA Health
David, a Clinical Research Pharmacist, emphasizes the importance of emotional intelligence in a technical field like pharmacy, stating that "emotional intelligence plays a big role." The ability to address mistakes constructively, demonstrating a commitment to improvement, fosters a positive work environment and ultimately contributes to better patient care.
Emotional Intelligence, Pharmaceutical Care, Error Prevention, Teamwork, Communication
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Name
Job Title
Company
Undergrad
Grad Programs
Majors
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David Park
Clinical Research Pharmacist
UCLA Health
Philadelphia College of Pharmacy
Doctor of Pharmacy (PharmD)
Medical, Sciences & Related
Healthcare, Medical & Wellness
Medical
International Student
Video Highlights
1. Emotional intelligence is crucial in any field, including healthcare. Even with technical precision, effectively addressing mistakes and demonstrating a commitment to improvement fosters a positive work environment and inspires colleagues.
2. Technical skills (e.g., precise drug dosing) are essential but should be complemented by strong emotional intelligence to build trust and collaboration.
3. Openly acknowledging mistakes, outlining plans for improvement, and demonstrating commitment to better patient care creates a culture of learning and growth, benefiting both the individual and the team.
Transcript
What is one lesson that you have learned that has proven significant in your career?
One lesson I've learned in my career is that emotional intelligence plays a key role in any field you work in. I'm a very technical person, and I know that every drug dose needs to be correct and precise. That part is very important; giving the safe dose and ensuring there are no mathematical or human errors is crucial.
Being precise technically is important, but at the same time, emotional intelligence plays a big role too. For example, even if you make a mistake, how you address it, how you learn from it, and how you create a plan to improve shows your effort.
When those efforts are visible to supervisors or coworkers, it inspires them to help you become a better person. It also creates a good environment for accepting who you are and finding ways to improve. This ultimately leads to better patient care and a better reputation for the institution.
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