Favorite Parts of Being a Client Success Manager at Watermark Insights
Daniel, a Client Success Manager, thrives on the interpersonal aspects of the role, enjoying "meeting new faces" and conducting on-site visits for strategic business reviews. This allows Daniel to connect with clients, understand their daily use of Watermark Insights' solution, and build relationships through in-person interactions at institutions.
Communication, Problem-Solving, Teamwork, Client Interaction, Travel
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Daniel Zarazua
Client Success Manager
Watermark Insights
The University of Texas at Austin, 2012
The University of Nevada, Las Vegas - Masters in Education, Curriculum and Instruction
Legal & Policy, Anthropology, Sociology
Education
Sales and Client Management
Honors Student
Video Highlights
1. Meeting and interacting with new teams and system administrators
2. Building relationships and connecting with people from diverse backgrounds
3. Conducting on-site visits and delivering strategic business reviews to clients
Transcript
What do you enjoy most about your current role?
I love meeting new teams and new system administrators who use our solution tool. I'm a relatable connector and an extrovert, so I enjoy talking to people and hearing about their day-to-day use of things.
I also love my on-site visits. In my role, I might visit an institution at their campus once or twice every two or three months. I provide an in-person Strategic Business Review where we discuss their usage and how things are going.
Overall, I love presenting, meeting new people, and visiting schools.