Top Skills For A Chief Of Staff Entertainment Touring Operations
For a Chief of Staff in touring operations, flexibility and the ability to navigate ambiguity are crucial, alongside a curious and personable demeanor, as "everything is relationship-based." Successfully questioning expenses requires a "humanity" that transcends the numbers, fostering collaboration and trust within the industry.
Communication, Problem-Solving, Relationship Building, Flexibility, Ambiguity Tolerance
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Colleen Cozart
Chief of Staff to SVP, Touring Operations
Fortune 500 Entertainment Company
Denison University
EMBA at UCLA Anderson Business School
Communications
Arts, Entertainment & Media
Operations and Project Management
Worked 20+ Hours in School, Greek Life Member
Video Highlights
1. Flexibility and adaptability are crucial for handling ambiguous situations and incomplete information.
2. Curiosity and the ability to ask insightful questions are highly valued.
3. Strong interpersonal skills and the ability to build relationships are essential for success in this role, especially when addressing financial matters.
Transcript
What skills are most important for a job like yours?
Oh my goodness, flexibility, the ability to deal with ambiguous situations and not knowing all the information. I would say curiosity, asking questions is extremely important, and being personable.
Touring everything is relationship-based. So it's extremely important that you are able to create those relationships and those connections with people. Just being extremely personable and relatable and easy to talk to.
It's helpful, especially when you're questioning expenses. Nobody likes to question someone on a cost when money comes in. It's sometimes really challenging.
So I think bringing a little bit of humanity into the job, where you see beyond the numbers, is extremely important.
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