gtag('config', 'G-6TW216G7W9', { 'user_id': wix.currentUser.id });
top of page

What An Executive Assistant At Boost VC Wishes They Had Known Before Entering The Professional Industry

Claire, an Executive Assistant, advises aspiring professionals to prepare for "ridiculous" situations and master the art of "reading people," as the role demands navigating often unreasonable demands and unexpected challenges, ranging from font size critiques to more serious interpersonal conflicts. Success hinges on adapting to individual preferences and maintaining composure amidst sometimes stressful and even "gaslighting" experiences.

People Skills, Stress Management, Workplace Dynamics, Professionalism, Unexpected Challenges

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Claire K

Executive Assistant

Boost VC

UCLA

UC Santa Cruz: MA Education + Northern Arizona University: MA English Literature

English, Writing & Education

Finance (Banking, Fintech, Investing)

Business Strategy

Scholarship Recipient, Took Out Loans, Worked 20+ Hours in School, Transfer Student

Video Highlights

1. Be prepared for unexpected and sometimes ridiculous challenges. The role involves navigating personalities and situations that may seem trivial but are important to certain individuals. Learning to read people and understand their priorities is crucial for success and stress management.

2. Develop strong people skills. The ability to read people and anticipate their needs is paramount. Success depends on understanding individual priorities, even if they seem minor or unreasonable.

3. The customer is not always right, but understanding their perspective is key. Similar to customer service roles, managing expectations and navigating unreasonable requests is a crucial skill. Learning to de-escalate situations and prioritize tasks is essential for maintaining a positive work environment.

Transcript

What have you learned about this role that you wish someone would have told you before you entered the industry?

Something I wish someone had told me before entering the industry is to be prepared for things that might seem a little ridiculous. It's really a people game.

It's about reading people and also about guarding yourself. Often, the issue isn't you, it's them. Phrases like "it's not me, it's you" or "it's not you, it's me" come up.

You have to prepare yourself for some really challenging moments. Every job comes with some level of stress, and there are healthy and unhealthy versions of stress. Going into a role like this, you need to be prepared for the unexpected.

Executive assistants see all kinds of situations. I've been in situations where, even for a friend who is a social media manager, I was reamed for the font size and style not matching company standards. You might think that's the dumbest thing, but it's taken very seriously at some places.

If it looks uniform and better presented, it maintains the reputation of the firm or event. Whether it's an invitation, a Google Doc, or a social media post, presentation matters to some extent.

You have to go in knowing that you are putting your best foot forward and doing your absolute best. Remind yourself of this constantly because there will be circumstances where you may feel gaslighted.

For example, someone might claim you spelled something wrong on a Google Doc, even when you know you spelled it correctly. They might insist it wasn't that way before, implying you changed it and then blamed them for your mistake.

In these situations, it's often easier to accept the blame, fix it, and move on. People can be interesting, and some are so focused on their careers that they put all their energy into everything, down to the font size or the color of a wall hanging.

These little things might not matter at the end of the day, but they matter to someone. This goes back to reading people and understanding what matters to them.

Learn what matters to them so you can read them and adhere to their expectations. This will cause you less stress and put you in a position to succeed. People aren't always fair, and they can be unreasonable.

Think about the saying "the customer is always right," which I learned in retail and restaurants. Customers can come up with ridiculous stories, and you have to be prepared for those moments.

In my experience, the key is to learn how to read people. If you can read people, you can make them happy, and if you make them happy, you'll be happy. That's pretty much the gist of it.

Advizer Personal Links

LinkedIn.com/in/claire-k-⏻-129a6b13a/

bottom of page