Most Important Skills for an Assistant Vice President Relationship Manager in Banking
For an Assistant Vice President, Relationship Manager role in banking, "the ability to talk to people" and build relationships through active listening is critical for understanding clients and their businesses, while a strong understanding of "how credit works" is also essential for communicating effectively with credit administrators and presenting well-supported deals, including outlining both strengths and weaknesses.
Communication Skills, Relationship Building, Active Listening, Credit Analysis, Sales
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Claire Hunn
Assistant Vice President, Relationship Manager
Banking Industry
University of San Diego
University of Alabama - Masters of Science, Marketing
Business & Related
Finance (Banking, Fintech, Investing), Real Estate
Sales and Client Management
Video Highlights
1. Importance of interpersonal skills: The ability to connect with people, be personable, and find similarities through conversation and active listening is crucial for building strong relationships with clients and referral sources.
2. Active listening: Being present and actively listening to clients allows you to pick up important details, ask relevant questions, and strengthen relationships by finding common ground.
3. Understanding of credit: A strong understanding of credit and credit metrics is essential for communicating effectively with credit administrators and presenting a well-supported case for deals, including identifying strengths, weaknesses, and mitigation strategies.
Transcript
What skills are most important for a job like yours?
You definitely need the ability to talk to people and be personable. Try to connect with them by finding similarities through conversation and listening.
There's a lot of active listening involved. Being present and actively hearing what they say helps you pick up on things. You can then ask questions and find common ground, which strengthens relationships.
So, a lot of it is building those relationships with referral sources, prospects, and clients. Understanding who they are and how their business operates is key. Being able to talk to them and have a deeper level of understanding is crucial to the sales aspect.
Another big part is the credit side and understanding how credit works. You need to be able to talk to credit administrators and the chief credit officer about credit metrics for a specific deal. You should have a case ready, highlighting strengths and weaknesses, and offering solutions for those weaknesses if you move forward with the deal.
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