Career Path Of A Foodservice Senior Key Account Sales Manager At PepsiCo
Chris's career path began with a political science degree and a marketing internship, leading to a PepsiCo campus hire role where the professional "started out from the absolute bottom" as a pre-sale representative, progressing through various demanding roles, including delivery supervisor and sales manager, before achieving the current position as a Foodservice Senior Key Account Sales Manager. The journey included overcoming challenges like "a three-person job solo for about a year," ultimately culminating in managing a large team and key accounts while balancing people leadership and individual sales contributions.
Sales Management, Career Progression, Leadership Development, Account Management, PepsiCo
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Chris Tuzzio
Foodservice Senior Key Account Sales Manager
PepsiCo
University of Colorado Boulder
n/a
Political Science, American Studies
Consumer Packaged Goods (CPG), Food, Beverages & Alcohol
Sales and Client Management
None Applicable
Video Highlights
1. Chris started at the bottom as a pre-sale representative, showcasing dedication and hard work. This demonstrates that career progression is possible with commitment and initiative.
2. He transitioned through various roles within PepsiCo, gaining experience in sales, management, and key accounts. This highlights the value of internal mobility and diverse skill development.
3. He emphasizes the importance of building relationships with colleagues and clients, particularly mentioning his success in navigating challenging situations and the COVID-19 pandemic. This demonstrates the importance of adaptability and strong interpersonal skills in the foodservice industry.
Transcript
Could you walk me through your career path, starting with your experiences in college? Please include any internships or jobs you had before your current role.
I went to CU Boulder and majored in political science with a minor in business administration. My first internship was with USA Rugby during my junior year. I was a contracted marketer for them.
This experience didn't translate much into what I eventually did after college. I joined PepsiCo's campus hire program. Each PepsiCo location receives one campus hire nationally.
In that role, I started at the very bottom as a pre-sale representative. I called on convenience stores, gas stations, dollar stores, and smaller grocery stores. I woke up at 4:45 or 5:00 AM every day.
I was stocking shelves until 3:00 or 4:00 PM, trying to meet my daily account target of 20 to 30 different stores. I drove all over New Jersey, dealt with customer issues, and did upselling.
After nine months, I became a delivery supervisor. I managed all the truck drivers at my facility, which was 75 drivers. I was 22 or 23 years old and managing people who had been with the company longer than I had been alive.
I put in a lot of effort, rolled up my sleeves, and worked alongside them to gain their respect. I made sure they understood I wouldn't ask them to do anything I wouldn't do myself. It was a very hard, manual labor job, pulling cases off trucks and hand-trucking items into basements.
That was likely the hardest job I had at Pepsi. Due to some circumstances, I was doing a three-person job solo for about a year, working six days a week, Monday through Saturday. My days were a minimum of 12 hours, often between 13 and 15 hours. It was a tough role, and I almost didn't make it through.
Then, I became a sales manager, overseeing the sales team I had come up on. This was a much more comfortable role with better hours and was more enjoyable. It provided my first sales management experience.
I am currently a food service senior sales manager. In my territory sales manager role, I managed 14 sales representatives. It was rewarding because these were the people who mentored me when I was a pre-sale rep. I had a lot of respect for that team.
From there, I took over a key account sales manager role, my first stint in food service. I called on educational institutions (K-12, college, university), hospitals, healthcare accounts, and third-party vending operations. I managed PepsiCo's largest single customer in North America, which provided significant visibility with senior leadership.
I held that role for about two and a half years and really enjoyed it, even through COVID. I actually took over the position the week the country shut down. It was a sink-or-swim situation with supply chain issues. I was new to the role, and my boss lived in Delaware.
We didn't see each other for the first year and a half due to interstate travel restrictions at Pepsi. Then, I was fortunate enough to be selected to take the Vice President of Food Service Sales at PepsiCo out. I had to present to him and toured all my accounts, driving around with him all day.
He asked what I wanted to do next. My girlfriend, now fiancé, and I had been talking about moving back to Colorado. I told him I wanted to return. Two months later, I was in a food service senior sales manager role here in Denver, managing the bar and restaurant business for Colorado.
I have 12 food service sales reps and sales managers reporting to me. This role involves more big-picture responsibilities, like reviewing and approving financial contracts. I focus on empowering and enabling my team.
It's a great role that combines people leadership with individual contributing sales. I manage contracts for 10 to 15 of the more prestigious multi-unit accounts in Colorado, some of which are multi-state. I work with customers to renew their contracts, ensure their financials align with PepsiCo, and manage a great team.
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